0508 SERVCO (737826)



Field Technical Support 

Servco prides itself on providing a professional, friendly and conscientious team of highly skilled technicians, supporting the greater Auckland region on call seven days per week.

Servco utilises the latest field management software, bar coding and asset management systems to ensure we can meet required SLA's and provide piece of mind to our clients.

Servco prides itself on project management and implementation of technical rollouts throughout New Zealand, utilising our like minded national network partners.

Servco's field technicians have pride in ensuring our preventative maintenance work is routinely completed to schedule, resulting in reduced equipment callouts and improved efficiency and appearance.

Servco performs yearly electrical tests and tagging to NZ3760 electrical standard on all contracted equipment.

Servco's personnel are certified security technicians and are trained in Network systems and cash handling equipment, Gaming machine servicing, Point of sale systems, Eftpos servicing, CCTV, Data cabling, Wireless systems, Onsite IT systems, Audio/Video systems, Kiosks, and Vending machines.


Our Service Deliveries...

  • Agreed call out SLA's

  • Customised Service reporting & feedback, Customer portals

  • Automated fault retrievals from venues

  • Customer services centre & call system tracking

  • Project & installation contract work

  • Independent consultancy and reviews

  • On call CCTV system support & Video retrieval

  • On Call IT support, Field service and Remote accessing

  • IT Data recovery and managed services

  • Float Management support

  • Gaming Cash Handling equipment and support

  • Gaming Ancillary Equipment loan stock

  • Technical training

  • Data downloads, recovery, backups