Servco prides itself on providing a professional, friendly and conscientious team of highly skilled technicians, supporting the greater Auckland region on call seven days per week.
Servco utilises the latest field management software, bar coding and asset management systems to ensure we can meet required SLA's and provide piece of mind to our clients.
Servco prides itself on project management and implementation of technical rollouts throughout New Zealand, utilising our like minded national network partners.
Servco's field technicians have pride in ensuring our preventative maintenance work is routinely completed to schedule, resulting in reduced equipment callouts and improved efficiency and appearance.
Servco performs yearly electrical tests and tagging to NZ3760 electrical standard on all contracted equipment.
Servco's personnel are certified security technicians and are trained in Network systems and cash handling equipment, Gaming machine servicing, Point of sale systems, Eftpos servicing, CCTV, Data cabling, Wireless systems, Onsite IT systems, Audio/Video systems, Kiosks, and Vending machines.
Agreed call out SLA's
Customised Service reporting & feedback, Customer portals
Automated fault retrievals from venues
Customer services centre & call system tracking
Project & installation contract work
Independent consultancy and reviews
On call CCTV system support & Video retrieval
On Call IT support, Field service and Remote accessing
IT Data recovery and managed services
Float Management support
Gaming Cash Handling equipment and support
Gaming Ancillary Equipment loan stock
Data downloads, recovery, backups